FAQs

For Agencies seeking Staff

We provide nursing staff across various regions, including metropolitan and regional areas. Please contact us for specific locations to confirm if we service your area.

Yes, we have a pool of qualified nurses available for immediate deployment. We strive to fulfill urgent staffing needs as quickly as possible.
You can hire our nurses for short-term, long-term, or temporary assignments, depending on your needs. The duration can range from a single shift to several months.
Our cancellation policy requires advance notice. The specific timeframe for notice will depend on the contract terms. Please refer to your agreement for detailed information.
Yes, you need to register with us to access our staffing services. Registration helps us understand your needs and ensure we provide the best possible match for your requirements.

For Nurses seeking Employment/Shifts

We offer a variety of nursing positions, including roles for registered nurses, enrolled nurses, and assistant nurses across hospitals, aged care facilities, and private home care settings.
Yes, you have the flexibility to select shifts that fit your schedule. Our system allows you to choose the shifts you want to work based on your availability.
We cannot guarantee a minimum number of shifts per week as it depends on the demand from healthcare facilities. However, we strive to offer as many shifts as possible based on your preferences and availability.
If a shift is cancelled, we will notify you immediately via phone, email, or our app. We recommend checking your messages regularly to stay updated on any changes.

We require you to provide current nursing certifications, including your registration with the relevant nursing board, a valid CPR certification, a recent police check, and any other mandatory training as specified by healthcare facilities.

We offer ongoing support, including professional development opportunities, access to training resources, and a dedicated team to assist with any queries. We also provide competitive pay rates and flexibility in shift selection.

For Consumers

The type of nurse you need depends on the level of care required. We can help you determine whether you need a registered nurse, an enrolled nurse, or an assistant nurse based on your specific needs.
Registered nurses provide comprehensive care, including medical assessments, administering medications, wound care, and creating care plans.
Enrolled nurses support registered nurses by performing clinical tasks such as administering medications, monitoring vital signs, and assisting with patient care.
Assistant nurses provide basic care, including assisting with daily activities like bathing, dressing, and mobility, under the supervision of a registered or enrolled nurse.
Yes, our services are available to individuals in hospitals, aged care facilities, and private homes. We work with healthcare facilities to provide additional support as needed.
The cost of our services varies depending on the level of care required and the duration of service. Please contact us for a detailed quote based on your specific needs.
Yes, we require a service agreement to ensure clarity on the terms and conditions of our services. This agreement outlines the scope of care, costs, and other essential details.
? Some health funds may offer rebates for our services. We recommend checking with your health fund provider to see if you are eligible for a rebate.
Yes, we can arrange for medical equipment as needed. Please discuss your requirements with us so we can coordinate the necessary arrangements.
Yes, you can cancel services on days you have other help. However, please provide us with advance notice as per the terms of your service agreement to avoid cancellation fees.
We strive to accommodate your preferences for staff members from specific cultural backgrounds where possible. Please let us know your requirements, and we will do our best to meet them.
We aim to provide consistent staffing to ensure continuity of care. However, if your regular caregiver is unavailable, we will provide a suitable replacement to maintain the quality of care.

Yes, we offer comprehensive support for private home care, including personal care, medical assistance, and companionship to help you or your loved ones maintain independence at home.